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CounterPoint is a bold leap forward in automated business technology. The CounterPoint solution is a tightly integrated software application that provides point-of-sale, order processing, inventory management, purchasing, customer tracking, receivables, ecommerce capabilities, labeling, apparel, credit card processing, and email for retail and wholesale businesses. With SYNCHRONICS CounterPoint, you'll stay up-to-date automatically, and you'll have the tools you need to manage your business efficiently, effectively, and profitably!

CounterPoint software is available in two distinct forms. CPSQL is based on Microsoft SQL Server, an industry standard database that's both powerful and reliable. CPSQL is available as an Enterprise product or as an entry level "Express" configuration. CounterPoint Version 7 is platform independent and operates over Microsoft, Unix, and Linux operating systems; often allowing users to deploy over existing infrastructure with resultant hardware savings. Features may vary slightly between versions. Contact your DS3 professional to determine which product best suits your needs.

CounterPoint Features

CounterPoint provides all the tools you need to manage your business successfully -- point-of-sale checkout, inventory management, customer tracking, purchasing, ecommerce, labeling, apparel, sales history, employee clock-in/clock-out, credit card processing, serial/lot tracking, kit processing, order processing, receivables, open-to-buy, email, graphing, and more.

  • System
    • CounterPoint provides integrated, four-level menu access to all capabilities, and embedded password and function security for each authorized user.
  • Inventory
    • Inventory is designed to help you maintain optimum inventory levels, control costs, and track merchandise turns. It provides the tools you need to minimize inventory investment and out-of-stock conditions, and maximize profitability.
  • Point of Sale
    • Point of Sale provides fully integrated "cash register" functions on computer workstations, and compatibility with peripherals, such as cash drawers, barcode scanners, etc. Point of Sale provides a full complement of management controls and reports to help your business operate profitability and securely.
  • Purchasing
    • Purchasing offers a powerful and efficient method to control purchases and receivings, and to handle returns to vendors (RTV's).
  • Customers
    • The Customers application tracks each customer, along with a "profile," and shows sales activity, either in monthly summary or complete detail.
  • Grids / Apparel
    • Grids / Apparel provides retail softgoods features. Inventory items (styles) can be stocked in a grid of multiple colors and sizes (or widths and lengths, etc.).
  • Ecommerce
    • The CounterPoint Base System includes ecommerce support for CounterPoint Online, a Synchronics web-hosting service that provides you with an online storefront to sell your CounterPoint inventory.
  • Labels
    • Print labels for on-hand inventory, or automatically as part of purchasing or receiving. Print mailing labels for customers who purchased certain products during a time period. Define your own label layouts, and even print barcodes.
  • Credit Cards
    • CounterPoint provides credit and debit card processing via CP Gateway, a high speed gateway to the processor of your choice. CP Gateway can deliver credit card approvals in as little as 4 seconds, speeding your check-out time providing improved customer service. Use your current credit card processor with CP Gateway or use the Synchronics Merchant Program for additional software savings.
  • Sales History
    • Sales History allows you to retain, view, and report complete detail for every sale you make. Or, look at summaries and cross-analyses. Display four-color graphs of monthly history, even redefine them to look the way you want.
  • Timecards
    • Timecards offers an integrated approach to recording employee clock-in's/clock-out's and time worked, streamlining point-of-sale to payroll processing.
  • Accounting Interface
    • Sure, CounterPoint does a great job helping you manage your inventory, purchasing, customers, and sales. But that's not all. CounterPoint also collects all the information needed to automatically update your financial statements and your payables. You don't waste time re-entering this information, and possibly introducing human errors.
    • CounterPoint is compatible with accounting software from Great Plains, Sage / State Of The Art, RealWorld, Macola, Red Wing, Solomon, Quickbooks, and others. Or you can purchase the Basic Accounting Option to add General Ledger,Accounts Payable and Check Reconciliation to CounterPoint without having to use a separate program.
  • Email
    • CounterPoint Email is an easy-to-learn application for sending electronic mail messages to other CounterPoint users, or groups of users. If you have multiple stores, you can send email from site to site.
  • Loyalty Program
    • CounterPoint's loyalty program allows you to reward customers for their business and promote customer good will by showing your customers that you value their business. Loyalty programs are also often referred to as "frequent buyer" programs.
  • Gift Registries
    • CounterPoint's gift registry system will help you provide complete customer gift shopping services for all types of events and occasions, including weddings, baby showers, housewarmings, and more.
  • File Utilities
    • CounterPoint File Utilities ensures the integrity of your data files, and allows you to export information into text files for use by third-party products.
  • Environments
    • CounterPoint is available as single-user and multi-user versions, and operates in a single-site or multi-store environment. CounterPoint is hardware-independent and takes an open architecture approach to ensure compatibility with a variety of computer platforms and point-of-sale peripheral devices. CounterPoint functions well in a wide variety of operating environments, including Microsoft SQL, Microsoft 2000/2003, Netware, Unix and Linux. Whatever your Operating System and Networking preferences, CounterPoint can meet your needs.

 

Available CounterPoint Options

  • Basic Accounting Option
    • Basic Accounting adds entry-level Accounts Payable, General Ledger, and Check Reconciliation to CounterPoint.
  • Serial/Lot Number Tracking Option
    • Serial number tracking provides you with a detailed record of each unique piece of merchandise, when it was received, what it cost, which customer bought it and when, etc.
  • Kits Option
    • The CounterPoint Base System supports "Loose kits", which are lists of connected items that are automatically suggested at time of sale. The Kits Option allows you to use a "Miscellaneous kit", which when sold, deducts on-hand quantities of its components.
  • Price Pack Option
    • The Price Pack Option offers you advanced pricing capabilities, including 6-level prices, price-by-location, and apparel "oversize" pricing (price-by-cell).
  • Cost Pack Option
    • The CounterPoint Base System supports Average Cost valuation and the Retail Inventory Method. The Cost Pack Option allows inventory accounting using Standard Cost, LIFO, or FIFO valuation.
  • Receivables Option
    • The Receivables Option adds charge sales, receivables tracking, revolving charge, and statement printing to the Customers application.
  • Order Entry Option
    • Order Entry shares the Point of Sale database, and supports Multi-Site, Apparel / Grids, Credit Cards, and all of the built-in CounterPoint features.
  • Data Interchange Option
    • Data Interchange retrieves inventory information from an ASCII file to create new CounterPoint items or revise existing items. It can update item prices using data supplied by the manufacturer, convert inventory data from third-party packages, or mass modify your existing inventory data.
  • Open To Buy Option
    • Open to Buy is a merchandise planning tool that assists you in setting sales and inventory budgets, placing purchase orders to meet those budgets, and monitoring your open-to-buy amount (the amount that needs to be purchased to meet budget).
  • Credit Card Option
    • Credit Card processing with PNC/CES is built into the CounterPoint Base System. If you wish to use a processor other than PNC/CES which is included in the base CounterPoint system, the Credit Card option will allow you to process the cards in CounterPoint without the need to use an outside terminal, and send the data to a processor other than PNC/CES.
  • Offline Ticket Entry Option
    • Offline Ticket Entry allows CounterPoint registers to continue Ticket Entry operations in "offline mode" in the event that connection to an operational server is lost. In offline mode, tickets are captured on local disk drives at each register. When the server becomes operational again, you can import the offline register's recorded tickets into the server's data files.
  • Rentals Option
    • The Rentals Option allows you to enter rentals, rental returns, deposits, and late fees so that you can track the status and history of your rental inventory.
  • SQL Connection Option
    • The SQL Connection lets you easily access and display real-time CounterPoint data in charts, graphs, and tables. With the SQL Connection Option, you can run a client application, such as Microsoft Excel, and view the CounterPoint data files in the format that you want.
  • WAN Workgroup Option
    • Wide-area networks (WANs) allow users at remote sites to run CounterPoint from a single server, connecting to a single database.
  • Multi-Currency P.O.
    • With Multi-Currency Purchasing, you can set up multiple foreign currencies and associated exchange rates.
  • Wireless Option
    • The Wireless Option works with CPWireless to extend your CounterPoint system to handheld, wireless PDA devices. With CPWireless, you can use handheld devices for real-time viewing and updating of your CounterPoint records. CPWireless applications include Mobile Tickets ("line-buster"), receivings, transfers, price verification, price updates, physical count, and more.

     

Key Customers

With over 8,000 customers using Synchronics CounterPoint, we can't list them all on one web page! We've provided a list below of some of the key customers.

  • AAA East Tennessee (Automotive)
  • Abbotts Frozen Custard (Food)
  • Athlete's Foot (Shoes)
  • Baseball Hall of Fame (Museum)
  • Claro's Italian Markets (Specialty Grocery and Catering)
  • Clio Blue (Jewelry)
  • DeVry Institute (Education)
  • Fess Parker (Winery)
  • The Finish Line (Sporting Goods)
  • Game Play (Video Game Sales and Exchange)
  • GW School Supply (School Supplies)
  • Harbor Freight Tools (Hardware)
  • Johnson & Johnson (Beauty)
  • Louisville Stoneware (Cookware)
  • Queens Library (Library)
  • Raleigh Contractor Sales (Construction)
  • Relax The Back (Specialty Mattress and Chair)
  • Sharon Luggage and Gifts (Luggage)
  • Shutterbug Inc. (Photography)
  • Superior Court of California (Fee and Fine Processing)
  • That Kitchen Shop (Kitchen Accessories)
  • Warner Bros. Studios (Entertainment)
  • Wasserman Uniform Co. (Uniforms)
  • Xpedx Headquarters (Paper)